Welcome to the RVPM Support Center
Get help with IT issues, system support, and technical questions
Try Our Support Bot First! AVAILABLE 24/7
Get instant answers without creating a ticket! Our Support Bot can resolve most common issues immediately.
Instant responses
No ticket required
Available 24/7
Handles common issues
When to Submit a Support Ticket
If the Support Bot cannot resolve your issue, or if you have a complex request requiring human expertise, you can submit a formal support ticket.
Submit a ticket for:
- Complex technical issues requiring investigation
- Hardware replacement or repair requests
- New software or access requests
- Issues affecting multiple users or systems
- Security concerns or incidents
When you submit a ticket, you'll receive a unique ticket number to track your request. Our support team will respond as quickly as possible during business hours.