Welcome to the RVPM Support Center

Get help with IT issues, system support, and technical questions

Try Our Support Bot First! AVAILABLE 24/7

Get instant answers without creating a ticket! Our Support Bot can resolve most common issues immediately.

Instant responses
No ticket required
Available 24/7
Handles common issues
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When to Submit a Support Ticket

If the Support Bot cannot resolve your issue, or if you have a complex request requiring human expertise, you can submit a formal support ticket.

Submit a ticket for:

  • Complex technical issues requiring investigation
  • Hardware replacement or repair requests
  • New software or access requests
  • Issues affecting multiple users or systems
  • Security concerns or incidents

When you submit a ticket, you'll receive a unique ticket number to track your request. Our support team will respond as quickly as possible during business hours.